Contact Us

At Homvessa, we're always happy to hear from you!

Whether you have a question about a product, need help with an order, or would like assistance with delivery, returns or refunds, our customer support team is here to help.

How Can We Help?

You can contact us about:

  • Product Enquiries: Questions about our home, lifestyle, decorative lighting, Christmas gifts or pet products.

  • Order Support: Help with an existing order or order confirmation.

  • Shipping & Delivery: Questions about dispatch, delivery times or tracking information.

  • Returns & Refunds: Assistance with returns, exchanges or refund requests.

  • Damaged or Faulty Items: Let us know if something arrives damaged or isn't working as expected.

  • General Enquiries: Anything else you'd like to ask us.

Get in Touch

Customer Support Email: camfypaws@gmail.com

Business Name: Homvessa

Customer Support Hours: Monday – Friday, excluding public holidays.

We aim to respond to customer enquiries as soon as possible, usually within 1–2 business days.

Need Help With an Existing Order?

To help us assist you more quickly, please include:

  • Your full name.

  • Your order number.

  • The email address used when placing your order.

  • A brief description of your enquiry.

If your item is damaged or faulty, please include photographs where possible.

Before Contacting Us

You may also find the answer to your question in our website policies:

  • FAQs

  • Shipping & Delivery Policy

  • Returns & Refunds Policy

  • Privacy Policy

  • Terms & Conditions

Thank you for choosing Homvessa. We appreciate your support and look forward to helping you.

Homvessa – Little Things, Brighter Living.